Tel: 01689 857 694

CENTRAL AUTO CENTRE the new name for Central Tyre & Exhaust

CUSTOMER SATISFACTION
serving Orpington and Bromley, Kent

Click this button to see how our customers rate us:
(link to Motor Industry Codes website opens in a new 'window')

Motor Industry Codes of Practice

CENTRAL AUTO CENTRE are committed to providing customers with a first rate service and customer experience. We value customer feedback and this is the reason for signing up to the Motor Industry Codes of Practice, it is a quick and easy way for our customers to give feedback and an excellent way for brand new customers to pick the right garage for them.

What is the Motor Industry Codes of Practice ?

Motor Codes Limited is the body responsible for the self regulation of the motor industry through consumer codes of practice. Supported by government, consumer organisations and the motor industry we aim to raise standards and increase consumer protection for motorists. Our Codes cover garages, vehicle manufacturers and extended warranty administrators.

OFT Approved (Office of Fair Trading)
In November 2011 Motor Codes gained OFT approval.
"The OFT only approves codes that have proved effective in safeguarding and promoting consumers' interests, going further than the basic requirements of the law."
Read the full OFT Press Release: www.oft.gov.uk/news...

How Can the Motor Industry Codes of Practice benefit me the customer ?

Any Customers can visit the website and see a garages performance, which is also broken down into many sections ranging from Estimates & Quotations to Staff Assistance. This gives future customers a honest and unbiased view of the garages as all surveys are anonymous. This is a great tool for consumers and gives them the power to pick the RIGHT garage for their car.

SMMT

The survey is run by a subsidiary of The Society of Motor Manufacturers and Traders Limited.

CENTRAL AUTO CENTRE
ATA Automotive
Technician Accreditation

CUSTOMER SATISFACTION SURVEY
CENTRAL AUTO CENTRE

The following factors are measured:

Overall Customer Satisfaction

Booking Process

Level of information provided
about the work and your bill

Would you recommend this garage to friends or family?

Quality of the service and/or repair

Level of customer service

Are you satisfied with the work carried out to your vehicle?
 

The survey results are collected and displayed independently on the Motor Industry Codes website.
Use the button below to visit the site to view the survey results and submit your views:


(Opens in a new 'window')

01689 857 694
80 HIGH STREET
GREEN ST GREEN
ORPINGTON, KENT BR6 6BJ